Error Message: PMU Resources May Be Made Unavailable Either by the BIOS or Hypervisor

Cause

On Windows* OS, Intel® VTune™ Amplifier cannot access the PMU resources in Virtualization environment since either the PMU resources are made unavailable through BIOS options or Hyper-V has been activated.

Solution

• Enable access to the PMU resources through BIOS options (if it was disabled manually).

• Disable the Hyper-V feature (on Microsoft* Windows* 8 and Windows* 10) as follows:

  1. From the Start menu select Search > Settings > Turn Windows features on or off to open the Windows Features window.

  2. Make sure to disable the Hyper-V feature and its sub-features and restart the system.

     

If disabling the Hyper-V feature does not help, check BIOS VMX (virtualization feature) and turn it OFF.